FAQ

What makes your clothing brand sustainable?

Our brand is committed to sustainability through ethical sourcing, eco-friendly materials and environmentally conscious manufacturing processes.

How can I track my order?

Once your order is shipped, you will receive tracking number and link on your phone.

What payment methods do you accept?

We accept major credit cards, debit cards and UPI.

Do you offer international shipping?

Kindly get in touch with us directly for international shipping.

How do i determine my size?

Check our size guide for detailed measurements and sizing information. If you need further assistance, feel free to contact our customer support.

Can I modify or cancel my order after placing it?

Unfortunately, once order is placed it cannot be cancelled. However for size change or modification, contact our customer support within 12hrs of placing your order and they will help you wherever possible.

How do I care for my garments?

Care instructions can be found on the product pages. Follow these guidelines to ensure the longevity of your outfits.

What is your return policy?

At Label Hasti Sanghavi, we strive to provide our customers with the best shopping experience possible, hence we offer a hassle-free return policy. Items purchased from our online store can be exchanged within 3 days of delivery. Unfortunately we do not provide refunds. Once we receive the item, we will process the exchange and ship your replacement item as soon as possible.

The items must be in their original condition, unworn, unwashed, and with all tags attached. We do not accept returns on items that have been used, altered, or damaged.

Please note that the original shipping fees are non-refundable, and the customer is responsible for the return shipping fees. We recommend using a trackable shipping service to ensure that your package is delivered to us. We hope that you love your purchases from Label Hasti Sanghavi, but if for any reason you are not satisfied, please do not hesitate to contact us. We are always here to help.

What if the item I want is out of stock?

If an item is out of stock, you can sign up for notifications to be altered when it becomes available again. Alternatively, explore similar products in our catalog.

How can i contact customer support?

You can reach our customer support team through the CONTACT US page or via email at labelhastisanghavi@gmail.com. We strive to respond within 24hrs.